West Access
Frequently Asked Questions
Everyone wants to be heard and understood. At , our core goal is to easily connect with people and understand their preferences.

Our team is here to help you.

Social Media

You can also contact and follow us on our various platforms

Get Support

Open a support ticket in our help center

We help your needs to receive payments faster

01. What should I do if I forgot my security pin?

Contact our support team. They will help you with all the issues you are facing

02. How to register on this platform?

Click on the secure login button on the header and the get started button.

03. What should i do if my account is banned?

Contact our support team. They will help you with all the issues you are facing

04. Forgotten ATM pin

Contact our support team. They will help you with all the issues you are facing

05. Change of Telephone Number

Contact our support team. They will help you with all the issues you are facing

06. Over Limit Following Temporary Card Limit Increase

Contact our support team. They will help you with all the issues you are facing

Brought to you by LLC

Choice Horizon LLC. is a leading full-service commercial Bank operating through a network of more than 600 branches and service outlets, spanning three continents, 12 countries and 31 million customers. The Bank employs 28,000 people in its operations in America and has subsidiaries in Sub-Saharan Africa and the United Kingdom (with a branch in Dubai, UAE) and representative offices in China, Lebanon and India.

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